After 3 weeks, I still haven't got a replacement phone. I called them up and they said the phone was on back order. I argued for about an hour and they finally agreed to allow me to pick one up from my local Best Buy, which had plenty in stock. Unfortunetly they said that I'd have to buy it out with my own money and that they'd send me a reimbursement check after a fax them a copy of the store receipt for the old phone and the new one. I faxed them a copy of the receipts a week ago, but they never contacted me. I will wait for the credit card bill to come in and see if the check arrives by then. If not then I will file a dispute with my credit card company, and so Best Buy still won't get any money from me, and I still got a replacement phone.
