My mom bought her computer from wall*mart in 2002 . it didn't come with a recovery disc then she called Hewlett Packard then he told my mom that she don't need one but i feel who ever needs one we should not need to tell him why we need it then he turns around and tell her if she follow what he said over the phone that will fix her computer but that was not all it would be $40.00 plus $2.99 cent for the call . if some one know why he told her that other then trying to make money contact me please need help.
Tina
