Quote:
Originally posted by Hidalgo2
When I cancelled my order with them, they told me I had to pay a fee - which they say was a fee associated with the cancellation of the credit card transaction. This fee was quoted at 3.5% of the total of the order. When I called another sales rep he quoted 3% fee. It is obvious the "fee" is arbitrary. They won't credit your credit card unless they get the fee. And, if you don't send the fee, they threaten to send a collection agency to force you to pay the fee. That's especially if you file a dispute with your credit card company.
|
I've never heard of such a thing.. and I think it's *illegal* to charge that unless they let you know about it at the beginning of placing the order. Even then I think that's illegal...