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I get the feeling some of those positive reviews here on Reseller Ratings about Express Cameras are false. Each of them seems to hit the primary points that Express Cameras has a weakness in. Especially with regard to prompt customer service. The most recent post is posted by a professional who says that he was very satisfied that Express Cameras corrected a problem very quickly by way of an "expedited exchange." I know of no professionals who would count on anyone but B&H to deliver the right equipment on time. Also, the "necessary accessories" another professional received for free are, from what I've heard, not professional quality items. Something's fishy about those positive reviews.
Sure, there's a possibility that there are false negative reviews also. But, I get the feeling that a majority of the negative reviews on Reseller Ratings are true. Most of them are very lengthy and realistic in detail.
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