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Old 04-27-2004, 04:00 PM   #9 (permalink)
d3e885
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Join Date: Apr 2004
Posts: 4
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Outdoors Mad as HEll-Should have listened

OK OK I read the reports but couldnt believe that people did buisness like this.

I ordered a DVX100a from expresscameras.com and all seemed good. I received an email from them telling me that I had to call them to confirm my order.

SO I called them and was informed that the camera didnt come with a battery or charger and was being sold as a "body only" camera for those that already had a DVX100.

After telling Him what I thought of this. In a non caring voice as if they hear it all the time He said "So what do you want to do?"

Cancel the order I said and they hung up.

I immeditaly called my credit card company and was told Surprise "WE can not do anything till the charges have been made to the card"

I called express cameras back and as I read on the complaints page asked for David Goldstein. Now This might not mean anything BUT Goldstein sounds like a jewish name and the person on the phone sounded Indian/Arab accent.

After being on hold for about 10 minutes this man came on introduced himself as David Goldstein and in the same non careing voice just said that He would get the webpage updated to reflect the "body only" sales point on the camera and hung up.

I sent an Email to Panasonic to inform them of this buisness practice. Told them about how these people are selling the camera as pieces instead of the basic retail package as Panasonic sells it. I also asked them if there was anything they could do to not do buisness with them since they are misrepresenting the equipment and draging Panasonic along with their bad name.

As it happens I will be in New Jersey next week not to far from EdisonNJ where this place is. If I get the time and can get away I just might stop by and do a face to face.....

I should of listened and went to B&H in the first place.

Nick...........

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