[Onlooker]

I am a customer of Wide Open Wests cable service, and we are consistently being dropped from the connection about every 5 minutes. The disconnection only lasts for about 1 second, but it is enough to get me kicked off my Steam server or disconnected from AIM. A technician from our ISP came to check it out. He thought he found the problem and switched one of the cables. However, this did not fix a thing. We are still getting dropped. Could it be a problem with our modem? The weird thing is, this just started about 2 weeks ago, so its not like we have had incorrect hardware or settings from the beginning. Does anyone have an idea of what might be causing this?