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address:
132 S. 6th Ave.La Puente, CA 91746
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customer
support email:
service@newegg.com
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phone:
(800) 390-1119
customer
support:
(800) 390-1119
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business
hours (est):
8:00AM-5:00PM PST Mon-Fri Closed Sat and Sun
FAX:
(909) 395-8907
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Visa
/ Mastercard |
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American
Express |
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Discover |
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Money
Order |
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COD |
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Personal
Check |
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Wire
Transfer |
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UPS
Ground |
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Priority
Next Day |
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Standard
Next Day |
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International |
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2-3 Day Delivery |
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Online
Ordering |
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Online
Order Tracking |
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Secure
Order Processing |
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Require
User Registration |
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Guaranteed
Security |
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International
Orders |
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Customer
Info. Confidential |
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Customer
Support |
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RMA
Required |
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| Reviewer: | midwestshopper
(1) |
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9/3/08 11:18 PM
My dad and I purchased cameras within days of one another with Newegg.com because the price, free shipping offer, and bundled kit was the BEST anywhere online or store retail! I spoke with their representative, Cynthia Esparza, who was professional and courteous! We will definitely shop Newegg in the future, too! Buy with confidence!
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9/3/08 9:46 PM
New Egg is by far the best on line electronics store on the net. I have built my last 3 computers with their components, and overall they have the best prices, greatest variety, fastest shipping, and best customer service anywhere. In addition, I have ordered other various electronic devices and never had a problem with a return if needed. As an example, i recently ordered a hard drive and 3 days later it went on sale. One call, and their customer service representative credited me the difference...now that's great customer service. Their shipping is extremely fast and I have actually placed orders on Monday morning and had them at my door on Tuesday afternoon with regular shipping. New Egg rocks!
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9/3/08 7:47 PM
After I received my memory, I noticed that one of the modules was defective. I bought the memory with a rebate so I was worried I wouldn't be able to redeem it since special was over.
Cooper Jia seemed to go the extra mile to not only pay for the return shipping but also help make sure I received the rebate.
You've created a Raving Fan!
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9/3/08 6:34 PM
Newegg has been the place I go to for my computing needs. They generally have the best deals. The often have fantastic deals. They always have fast shipping and excellent service after the sale.
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9/3/08 4:56 PM
Items arrived well ahead of estimated delivery date and in perfect condition. Prices were great except that Newegg's location requires me to pay tax. Nevertheless, the tax hit is worth the great service.
Also made some inquiries by phone and was happy with answers made by competent call center person.
Will definitely shop at Newegg again!
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| Reviewer: | birderlarry
(1) |
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9/3/08 4:50 PM
Newegg had the best price on a DSLR battery grip the day before I placed my order. I put the item in my "cart", went back to the website today to complete the order but there was a glitch in my computer that would not allow me to access the cart. I called customer service - after a couple of attempts to rectify the problem failed,the rep suggested I try another computer. This worked but indicated a $20 price increase (overnight). Without a great deal of fussing, I was given a $20 credit, allowing me to purchase the item at the price I expected. And the item was on its way to me the same day. Eggcellent service for sure.
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| Reviewer: | luckyfishbone
(1) |
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9/3/08 4:46 PM
I had purchased a PALiT NE/880TSXT302 GeForce 8800GT SONIC 1GB graphics card not know the brand and should have stuck with my brand name PNY... the card craped out just at my 30 days...I wanted a refund, but was told by the C/S agent that my 30 days was up...:( I said ok ill take another, but to my suprise they did a refund anyway to make me happy...NewEgg rocks and I will always use them...thx NewEgg for great customer service...If your going to try a off brand expect a off brand quality...Happy Shopping
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