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address:
229 North Ella RoadSpokane, WA 99212
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customer
support email:
onecall@onecall.com
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phone:
1.800.788.9765
customer
support:
1.800.788.9765
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business
hours (est):
6a-8p PST Mon - Fri, 7a-7p PST Sat & Sun
FAX:
509.838.4387
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Visa
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American
Express |
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Discover |
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Money
Order |
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COD |
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Personal
Check |
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Wire
Transfer |
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UPS
Ground |
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Priority
Next Day |
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Standard
Next Day |
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International |
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2-3 Day Delivery |
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Online
Ordering |
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Online
Order Tracking |
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Secure
Order Processing |
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Require
User Registration |
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Guaranteed
Security |
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International
Orders |
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Customer
Info. Confidential |
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Customer
Support |
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RMA
Required |
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11/24/08 9:06 PM
I ordered a Samsung LN-55A950, Denon AVR 1909 Receiver, Panasonic DMP-BD55K and a Mirage sound system. I was a little hesitant when I read some of the reviews about poor TV shipping, but my TV came in fine and extremely quick – 3 days total – WOW!!! Outstanding!!!
Dealt with Chad and Brian and they were outstanding in putting together a package. Excellent communication - they made the deal really easy. I researched them on Better Business Bureau and other sites and overall they received good marks. Based upon my experience I would highly recommend them.
Re. the TV shipping, check out their web site. It really explains everything you need to do when the package comes in. They put a shock watch sticker on it to help make sure the TV did not get bounced too much by the trucking company. Their policies are just like everyone else, so all I can say is they did a great job for me and based upon this experience I would recommend them without hesitation.
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11/7/08 11:28 PM
I ordered a 50" Panasonic Plasma from OneCall online and the order was processed immediately. No follow-up phone call was required, pressuring me to purchase extended warranties or additional equipment. I even received a $50 rebate by using ebillme to pay for the television. The television arrived in 2-days after payment was received, and was in perfect condition. The packaging of the product could not have been better, and OneCall even included a sensor to detect rough handling. A week after I purchased the television, it dropped in price by $120. I called OneCall (Chadwick G.) and he credited me the difference. All in all, I could not be happier and the television is fantastic. I will recommend OneCall to my friends; and something else, I will be back. Thanks!
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| Reviewer: | Comdet
(10) | | User
Rating: |  |
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11/4/08 9:01 PM
Outstanding! Ordered speaker stands and they arrived double boxed -- great to see a vendor who takes the time to package items well so they get to you undamaged. Very fast shipping as well -- ordered on Thursday, received on Friday -- and shipping was free!!
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10/31/08 4:31 AM
A truly fantastic shoping experience! I sent an email asking about the availability of a product and received a very prompt reply by Chadwick G., an AV specialist. Since I was in Northern Africa on travel, I didn't have access to normal phone lines so Chawick helped me fulfill my order through email and arranged my payment through PayPal. The attention I received made me feel like my order was top priority for the day! Excellent customer service!!! I will definitley shop with OneCall.com again!
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10/30/08 2:38 PM
I recently purchased a 52" Samsung LCD TV from OneCall.com. I'm already having problems with this display. I've contacted Samsung who want me to drop my large display at the local tv repair outfit for 1-3 weeks while it's "serviced". OneCall.com has done nothing but pass the buck to the manufacturer. Obviously it's unacceptable to be without my display for 1-3 weeks as I use it 12-14 hourds day. That's my experience. Needless to say, I'll never buy another Samjunk TV in this lifetime and I wouldn't piss on Onecall.com if it was on fire. Letting the world know....
OK...I would just like to say OneCall.com did step up and get my problem resolved. I would use their site for future purchases.This review was modified by its author, kid_a, on
11/29/08 7:23 PM.
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10/21/08 3:56 PM
These folks are the REAL Deal! Ordered a Nikon D300 and Battery Grip. Had found it cheaper online so they price matched, had very quick shipping and exceptional customer service. 12 Months Same As Cash was also a great option with their line of credit. Will absolutely do business again.
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10/21/08 12:27 PM
It was my third order for this year from this store.This time "Samsung" Lcd TV.I am just speechless how those guys doing their job.I placed order on october 13th and watch Tv at my appartment on october 15th.From state WA to CA.They help me on the phone with a lot of questions very friendly.Bottom line,they are doing job very honestly,with best prices.Thanks!M.This review was modified by its author, dubrik, on
10/25/08 6:39 PM.
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