Canoga Camera
http://www.canogacamera.com
Customer Satisfaction  
Six-Month Rating: 10.00
Six-Month Reviews: 20
Lifetime Reviews: 221

   


Lifetime Rating: 9.92
Average Store: 7.72
High Average: 9.43
Low Average: 3.80
8.13 Pricing of Products and Services
10.00 Likelihood of Future Purchases
9.88 Shipping and Packaging
9.63 Customer Service
10.00 Return or Replacement
Elite Customer Excellence Awards:
     
address:
22065 Sherman Way  
Canoga Park, CA 91303
customer support email:
sales@canogacamera.com

phone:
800-201-4201
customer support:
800-201-4201

business hours (est):
9:00am - 6:00pm Mon-Fri (PT)  
10:00am - 5:00pm Sat  
Closed Sun

FAX:
818-346-9376


Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer

UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery

Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security

International Orders
Customer Info. Confidential
Customer Support
RMA Required

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Very Satisfied
Reviewer: J_P (1)
6/20/08 9:12 PM
I searched for the best price on a Tamron 18-250mm lens for my D40 and found the usual ripoff sites selling it at a highly discounted price. When I saw Canoga Camera had it for $50 less than the going street price (even after paying sales tax), I checked their ratings here and decided to take a chance.  
 
I was amazed -- these guys are awesome. After ordering online, I decided I wanted to remove an additional lens filter I placed on my order, so I called their 800 number to see if it was too late. I was transferred to a nice guy who said it was no problem because the order was not sent out yet, and quickly changed my order to exactly what I wanted - just the lens. The next day, a box showed up on my doorstep with my lens! Is this better than Newegg or what? How can I not shop here again?  
 
Note: I received the USA warranty version packed in a lots of packing in an outer box, so it arrived in perfect condition. No gray market, no BS about out of stock, no up-selling. I used the standard 1-5 day UPS delivery, but I live close to the store, so it arrived 1 day. I paid less than I would from the other top rated resellers, but I wouldn't mind paying more for this kind of service. Definitely buy from Canoga Camera.  

Order Date 6/18/08
Very Satisfied
Reviewer: morganrh (1)
6/7/08 3:00 PM
Ordered a Canon xti and 100-400 lense. Price was right and service was great. I would recommend this store to a friend.

This review was modified by its author, morganrh, on 6/7/08 3:01 PM.

Order Date 5/19/08
Very Satisfied
Reviewer: jdflorida (1)
5/29/08 8:40 PM
This is a fantastic store with great people.  
 
I purchased a Gitzo GT 2530 tripod. They had the best price and an additional 10% discount plus the rebate everyone else was offering.  
 
I made a mistake entering the order and it was placed without adding the 10% discount.  
 
When I realized I made the mistake I called to see if I could fix it. No waiting, I was put through to a super nice person named Ghada who fixed the problem in less than a minute.  
 
I got the discount and they still shipped the same day.  
 
A great experience !!! Excellent prices, great people and same day shipping. I will definitely purchase from Canoga Camera again !!

Order Date 5/28/08
Very Satisfied
Reviewer: justtm (1)
5/14/08 6:19 PM
Great deal, and great correspondence, ordered Canon 5D with 24-105L lens, and B&W poloraizer filter. Not only was the cost 600 dollars less (when you figure in sales tax) then the best deal I could find locally, shipped same day order and received promptly via UPS.  
 
Chris, called to confirm order and no pressure to upsale on anything. All of my future orders will go to to Canoga Camera.

Order Date 5/8/08
Very Satisfied
Reviewer: Doublea17 (1)
4/30/08 11:30 PM
Canoga Camera is awsome to deal with. 2nd time purchasing from them and will be my first choice next time I make another purchase. Got my shippment out the day I ordered living in Oregon got my stuff to me in 3 days. They are A+ in my book.

Order Date 4/29/08
Very Satisfied
Reviewer: jmtpham (1)
4/25/08 11:31 PM
I checked with this website about Canoga Camera before I placed my order since I never knew about this store before.  
 
I order a camera backpack, Tamprac 5587, and the product was sent out the same day. I received it promptly after 4 days via free UPS Ground.  
 
I love the coupon that you have periodically. It makes your price more attractive compared to other sellers who have the same price with you. Thank you and I will think of you guys next time when I order more photo gears.

This review was modified by its author, jmtpham, on 5/7/08 6:57 PM.

Order Date 4/21/08
Very Satisfied
Reviewer: zhoudatou (2)
4/25/08 7:48 PM
excellent service! Before I boutght my manfrotto  
190xprob+486RC2, I asked a question about 486RC2 and the general manager replied to me very quickliy. Then I decided to buy from them. Shipping is very fast. Product is in excellent condition. Very good purchase. Hope to BUY other photo gears from them again.

This review was modified by its author, zhoudatou, on 5/8/08 6:53 PM.

Order Date 4/21/08
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