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“I tried to rent a car on special offer. With hidden costs, it went from 70GBP to over 200GBP. Its a SCAM. There full cover insurance is not full cover, relevant or as advertised.It was a SCAM. I was promised a refund 40 days ago. I emailed - no response, I called - line was always cut. The only answer I got was as follows on livechat:
"I apologise for if you haven't heard anything from us yet, I can still confirm you will receive a full refund very shortly for your reservation"