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3,167 reviews today, 3,738,999 reviews over 115,738 stores

 
"...customers reward retailers for excellent service and identify the bad seeds - "
 
 
 

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Some of our most recent reviews from real customers!

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posted Dec-21-2014
Rating 10/10
5/5
“John was an AMAZING person. Helped out greatly and was very king and understanding. I would use this site again and will in the future. You guys are AMAZING.”

posted Dec-21-2014
Rating 10/10
5/5
“I ordered from UK via the website, my order was dispatched quickly and I was given tracking info. The parcel arrived safely within a reasonable time and was well packed.
I will certainly order again!
Many thanks”
This review was modified by Andysplasher Dec-21-2014

posted Dec-21-2014
Rating 10/10
5/5
“I order almost all of my plumbing fixtures and bathroom accessories from Build.com for most of my residential projects. My customer service representative is fast and efficient. I've even ordered products at the last minute and still received them in time for installation. ”

posted Dec-21-2014
Rating 10/10
5/5
“Excellent prices and fast response from customer service!!”

posted Dec-21-2014
Rating 10/10
5/5
“Needed two one piece toilets delivered to our second home. Build.com ordering was flawless as well as the delivery. Delivered on the screen porch without our needing to be there. Fast, easy and flawless!”
This review was modified by Hawaiiansurf Dec-21-2014

posted Dec-21-2014
Rating 2/10
1/5
“My Jiayu G2F came broken, phones didn´t work, did not vibrate. So I sent it back. They got it in September. They said me, that it´s sent to factory to repair. That´s all. No date, when it will be repaired, no answers to may emails. Now it´s the end of December, I still don´t know when will be my phone repaired, they don´t want to send me back my money, or send a new phone. Nobody answers my emails. Btw. fastcardtech says, that they got the phone, but status on our post office is: The consignment...”

posted Dec-21-2014
Rating 10/10
5/5
“Awesome site!
I ordered The Last of Us Remastered (Digital code) on 12/21, and received a full working code within minutes of my payment being accepted.
No issues whatsoever, the code worked just fine and is downloading to my PS4 right now :)
Cannot help but favorite this site, so I can check back for more deals in the future!”
This review was modified by AdrenalinePop Dec-21-2014

posted Dec-21-2014
Rating 10/10
5/5
“As a designer, I've purchased many times from build.com and the customer service is fabulous, the products almost always show up really fast and in good condition. They a huge selection of products - pretty much everything I'm looking for my clients projects. And if there is any issue at all - Alice, my great service rep, is right on top of the solution, with overnight delivery of what we need. I'm about to place another 30 item order - for my own kitchen this time and from a designer, that's sa...”
This review was modified by KarenDesigns Dec-21-2014

posted Dec-21-2014
Rating 10/10
5/5
“The quality is perfect for the fabric and the tailoring. The site is not a fraud, they are very serious and honest in all products. I am ordering with them from time and they so helpful, specially on custom orders.
Perfect dresses, Perfect Site. Thank you!

I recommend you - dylanqueen.com”
This review was modified by Bukury Dec-21-2014

posted Dec-21-2014
Rating 2/10
1/5
“Terrible customer service. Got my refund and will never be ordering from them ever again. Took 2 weeks to get a hold of a rep, and when I did they messed everything up. I'm lucky I got a refund at all, though I didn't get the Christmas gift I ordered. if there was a way to give them 0 stars i would.”
This review was modified by jacobdyke7 Dec-21-2014

posted Dec-21-2014
Rating 4/10
2/5
“They cancelled my order 6 days before Christmas!
Placed an order on the 9th of December, they took my money and items were in stock on the website. Then on the 19th, emailed to tell me that what I'd ordered was "missing from our stock", so cancelled the order and refunded me.”

posted Dec-21-2014
Rating 2/10
1/5
“Horrible- both print quality and customer service. I will never use them again.

I ordered Christmas cards, and my high res photos were so grainy you could barely make out details. They looked awful. Card stock was thin and flimsy. I ordered glossy and received matte. It was embarrassing having to send them out. But I'd spent over $100, so didn't want to have to spend more ordering from someone else. For that kind of money, I expect better quality. Oh, and their website kept crashing whi...”
This review was modified by andersennicole Dec-21-2014

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