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3,161 reviews today, 3,331,680 reviews over 70,239 stores

 
"...I can tell you what kind of service I received from a store, and you can too - "
 
 
 

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Some of our most recent reviews from real customers!

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posted Aug-27-2014
Rating 2/10
1/5
“It's officially been a month since I ordered a fan from this company with so shipment. Man, I thought I could handle the long wait for their product but I've emailed just to check on the status and never got a reply. I've also called and waited 20 minutes to talk to someone and she was very short with me. Then, I just called to get the status on the product and they dropped my call...I just called back and they said the business is closed for the night. I'm usually not one to mess with reviews b...”
This review was modified by audreybaker Aug-27-2014

posted Aug-27-2014
Rating 2/10
1/5
“Very poor customer service. Unlike some here, I did receive a response from a real person, several of them actually. It was like pulling teeth though trying to get them to answer my questions; they just kept giving me a generic response with as little information as possible. I ordered an item that said would be here in 5-7 business days, now after 5 days, it still has not shipped and they are telling me it will be another 7 business days before receiving the item. Since the item is a bow, I wil...”
This review was modified by comanche8f Aug-27-2014

posted Aug-27-2014
Rating 10/10
5/5
“The service I received from Divecatalog was SUPERIOR. I ordered a product that was out of stock and Divecatalog contacted the manufacturer and had them drop ship it to me the day before I left for vacation. The snorkel set was awesome a great fit and the pink and black color I wanted. I can't say enough good things about the customer service. They kept me updated on an almost daily basis.”
This review was modified by belindarogers Aug-27-2014

posted Aug-27-2014
Rating 2/10
1/5
“we purchased 2 galaxy s3 for tmobile, new in ebay, and after a month of activation both phones got disconnected by the company because both phone show as stolen phone, this guys are scam from china do not buy from then because they are a thieve protected by paypal and ebay. WARNING IS A BIG SCAM IN EBAY the seller name is "cellphonenerd"”

posted Aug-27-2014
Rating 2/10
1/5
“First they took 6 months and bank intervention to send me an RMA. Then they accepted my merchandize and never sent me a refund. Amazing that they can get away with this. Stay away from this vendor!”

posted Aug-27-2014
Rating 2/10
1/5
“Terrible customer service.
Placed an order, funds were debited from my credit card. Two days later contacted by verification department to correct billing address, did so.
Order still showing as "processing" a week later. During that time I contacted customer service who tell me they can't do anything and direct me to verification department. E-mailed verification department a few times - no response. Cancelled my order.
They are still holding the funds and I have to wait to get a refund. Asked...”
This review was modified by NZshopper Aug-27-2014

No Avatar
San Antonio, Texas
posted Aug-27-2014
Rating 2/10
1/5
“I place an order. Their auto-corrector for addresses offers a different address for me, putting a zip +4 on it. I accept.
Confirmation page shows that not only did it put the zip +4, but it modified the street address with the wrong name.
I send email to customer support. Four days later I get a response 'sorry your order has progressed too far for us to modify it, even though it hasn't shipped yet. If the address is wrong and it gets returned to us we can make arrangements then'
Problem 1) It m...”
This review was modified by spiltpickle Aug-27-2014

No Avatar
Thornton, PA
posted Aug-27-2014
Rating 10/10
5/5
“I placed an order for 2 dozen bargain priced socks. I promptly received them and due to my own stupidity, thought they sent me the wrong item. They apologized, told me to keep the "incorrect" item and quickly shipped out a replacement order at no charge. I once again (I am not the brightest bulb in the socket) informed them the order was wrong. They responded by letting me know where to look on the item to ensure it was correct. It WAS correct. I offered to pay for the replacement and they t...”

posted Aug-27-2014
Rating 2/10
1/5
“Wanted to buy a BluRay from Amazon, and they were out of stock. So I Googled it, and a search result was for Barnes and Noble. A few clicks and I was done. Or so I thought. Apparently Movie Mars is a "vendor" on the bn.com site and they waited 3 days to tell bn.com they shipped it and here it is 13 days later and no item. No response to emails. No one answers the phone. I called Barnes and Noble and they said I have to wait until SEPTEMBER 16th to hope for a refund because it's not "late" until...”

posted Aug-27-2014
Rating 6/10
3/5
“I receently bought the Xiaomi Hongmi Redmi Note 5.5" 3G Smartphone and found it to be useful. Though the functinalities of the device are good, i wish they had offered many freebies with the purchase. Nevertheless a great by with the team. Thanks guys.”

posted Aug-27-2014
Rating 2/10
1/5
“BUYER BEWARE!!! I purchased tennis dresses from Tennis Warehouse and had to return three of them because they did not fit. I tried them on once, repackaged them in their original packaging and sent them back that week. Well, three weeks later they write me an email saying that the dresses were not returned in "re-sellable" condition and I can only have store credit. What???? I never wore them and apparently, they want to keep my money because perhaps they don't have it to return? Are these...”
This review was modified by MiyaF Aug-27-2014

posted Aug-27-2014
Rating 10/10
5/5
“I found backcountry edge online while looking for women's hiking packs, and I am so glad I did! They have great prices (pack was $50 lower than Amazon, where I normally order since I have prime), and awesome selection. Fast, free shipping (over certain amount), got a free t-shirt for signing up for their emails, and an extra gift was thrown in from the same brand as the pack! Nice note about who packed the box, too, so they seem to have a nice personal touch. Would definitely recommend, and will...”
This review was modified by patrice89 Aug-27-2014

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