Consumer verified online stores

“The goods were faulty (and borderline fake) on arrival. Only accepted the goods back for refund once we appealed to Paypal, now they have the goods and are trying not to refund due to it being "almost six months" (we shipped by boat as opposed to air to save money, as it was OUR OWN COST). All this despite the fact they agreed to refund. I will be on every consumer site I can find to push people away from these jokers.”

“I ordered a simple power adapter for one of my Korg devices and had it shipped to my work. Steven, the Sales Engineer, contacted me later that morning via phone about validating the business name, which I accidentally omitted. Great service, delivery was on time, the packaging was sound, and the product was as described on the site. Not a single problem with this transaction. The fact that my device, a Korg KA193 power adapter, was the cheapest at Sweetwater over any other online or in person st...”

“I purchased a pair of earphones from dealgrind, paid $77 for them. Waited about 4-6 weeks to receive them, nothing came. So I contacted Saun who was supposed to be customer service, he said they should be there within the week. They never came. Contacted again and again and received no response. This was 8 months ago. I am really disapointed that I never received the earphones but more the fact I don't know how to take any recourse against the company. ”

“I paid for overnight shipping and ordered it before 10AM. They got around to shipping it 36 hours later.

It has now been 5 days, and I still don't have what I ordered. BUYER BEWARE!!!!”

“I was interested in purchasing the Dell XPS 18 tablet. However, as the chat person confirmed, they do not have stockists or showrooms, or accept returns. Spend £1000 on a touchscreen item I cannot see, never mind touch? That would be insane! Off to buy Sony Vaio Tap 20 instead.”

“They admitted they were a drop shipper. Lists items they do not have in their inventory. Website does not reflect their true status. Also, lists same item on Ebay with inaccurate order status. Do not pay with PayPal or you will get a refund that PayPal keeps for 3-5 days.”

“I ordered some potato seeds from this company. The shipping information said 6-12 days. However, when I emailed requesting information the seeds I was told it would actually be 3 weeks till I got them. They said there was nothing they could do. I guess informing the customer about actual shipping times is not something they are able to do. Plus, their customer service rep when I called was very rude. ”

“They hold your refunds for several days if they do not make a commission on the transaction. Might as well just a debit/credit card for non Ebay purposes. Called their call center and asked if there were additional holds on my account, which there were none. At first the representative gave me a BS excuse of how much time it takes for funds to get transfered. I called him out on this BS. Got the representative to admit that they were holding my money to buy short term paper so they can make inte...”

“To whom it may concern at 1800 flowers,

I can not tell you how upset I am with your delivery person, but I can tell you why I will never use your company again and why I will be telling everyone my horrible experience that I had with your company, through as many media outlets as I can find.

I had ordered flowers from you, for my Fiance's birthday, and had typed something personal on the card. I can imagine in your profession all the staff probably read the cards, even though they should...”

“website stated they were leather and when they came they are not leather. I chatted with their customer service person and asked if they would fit my bike and they said they were universal, but they were way too big and did not fit my bike. Other websites will tell you if they fit your bike or not.
not very happy... I sold them to someone else.”

“I am really happy with the service at ModCloth! I had a necklace from ModCloth that was approximately 3 months old, and my toddler broke it. I called to ask them for replacement links so I could fix it, and they sent me a new necklace for free! They definitely went above and beyond.”

“I ordered and paid for the goods 28.12.2012. Order NO: 1101496425. Supplier of the goods shop Lucy Long. This product has not received. Lucy Long lied to me. He did not return my money 22.90 USD. Aliekspress sent a letter and said that the dispute resolved in my favor, and after 3-10 days I will get back the money. My letters Aliekspress not responsible for and does not return money. Elapsed from the date of the ordering 5 months. Aliekspress liar and obmanschik. Shop Lucy Long and now sells go...”