Consumer verified online stores

“I am really happy with the service at ModCloth! I had a necklace from ModCloth that was approximately 3 months old, and my toddler broke it. I called to ask them for replacement links so I could fix it, and they sent me a new necklace for free! They definitely went above and beyond.”

“I initially had difficulty using their key model selection guide. Trouble might not really be the word for it, it was more like the specific model of laptop was not available on the site. Anyways, the wrong key was shipped. I called 3 times and left a voicemail each time and received no call in return. Finally I emailed them and got a response almost instantly. I really appreciated the courteous service over the email and the effort put forth by the owner/representative to identify my model. Shi...”

“5 star service and selection. When it's dark, cold and rainy there was no light in the house due to an electrical surge and I ordered on here and got the bulbs practically the next day and the price was much cheaper than home depot. ”

“Great White Web solutions was AWESOME! I placed an order for a website and was immediately contacted by Customer Service for details on what I wanted. The first draft came very quickly and I was very pleased with what I saw. They obviously understood what I wanted and produced it. The final website was done before the time promised and I am thrilled! I would definitely recommend them for websites and hosting! ”

“This guy is great! They really know what they are doing. Fast shipping, really good customer service. I would definitely recommend this one. ”

“Beware of this merchant.

There are really no scenarios under which anyone should purchase from AJ Madison. They do not work with the customer to make sure you are satisfied, instead there is blame and threats of taped calls that place all ordering mistakes solely at the customer’s feet. They rely on offensive measures because they are at fault and are defensive about it.

In April, I called to inquire about ACs, and the salesman (Al) was very affable. I didn’t care about cost; I just wa...”

“They claim to be a JBL dealer.. they are not! I ordered JBL speakers through them and was told to wait 2 to 3 weeks for a shipping date and when I called several weeks later they said to wait at least 3 more weeks but it didn't look good because JBL had shipping problems. BS!”

“I ordered 40 units of a particular item, and I expect them to arrive today on 5-20-13. In the past there has been no problem with AVAlive shipments. Their website is clear and easy to order from.”

“I find Knitpicks to give the best customer service. I have had a problem with a broken knitting needle and they replaced it with no problems. They deliver orders in a timely manner as well.”

“My experience with MyGatsby.com was very poor and I will not order from them again or recommend them to anyone. I ordered an envelope product, into which I was going to put some prints. The size of the envelop pocket was very important. Their website reads "card size 5.25x7.25". You would think a 5x7 card would fit, but it does not. When I requested a return, they agreed but only if I paid for shipping. Why should I have to pay anything if their product description is fundamentally wro...”

“I really enjoy using Shnoop, Always good stuff and just ordered some great sun glasses looking forward to using this summer!”

“I am VERY UNSATISFIED with them. After a very delayed delivery on most of my books, I received one that had been completely covered in coffee stains and I emailed their customer service (apparently emails are the only way they can be contacted) to ask about how I should deal with having received a damaged rental. After sending two emails, I still did not receive any response. When it came time for me to return the rental I was charged the full price of the book. I of course emailed them again t...”