Consumer verified online stores

“I ordered a simple power adapter for one of my Korg devices and had it shipped to my work. Steven, the Sales Engineer, contacted me later that morning via phone about validating the business name, which I accidentally omitted. Great service, delivery was on time, the packaging was sound, and the product was as described on the site. Not a single problem with this transaction. The fact that my device, a Korg KA193 power adapter, was the cheapest at Sweetwater over any other online or in person st...”

“I am really happy with the service at ModCloth! I had a necklace from ModCloth that was approximately 3 months old, and my toddler broke it. I called to ask them for replacement links so I could fix it, and they sent me a new necklace for free! They definitely went above and beyond.”

“I initially had difficulty using their key model selection guide. Trouble might not really be the word for it, it was more like the specific model of laptop was not available on the site. Anyways, the wrong key was shipped. I called 3 times and left a voicemail each time and received no call in return. Finally I emailed them and got a response almost instantly. I really appreciated the courteous service over the email and the effort put forth by the owner/representative to identify my model. Shi...”

“I ordered a TDK boombox from them on Jan 29th. They have a very long posted shipping time on their site, so I didn't worry when it didn't ship that first week.

I contacted them on the 2/5 about when it would ship and they asked me to keep waiting since they were working out the "second" shipment for 2/15.

On 2/19 I inquired again and they gave me the same message about the second shipment now being set for 2/22.

On 2/23 they still hadn't shipped the item so I reque...”

“Online store has misleading freight charge calculator. Shows up as $4.99 (based on items in cart) but at point of paying it shows up as $10.49. I contacted CS ant it IS actually Spencer Gifts who told me I was wrong in reading the freight charge of $4.99 but after telling the CS person exactly what the web page said she confessed that the webpage was wrong. She instructed me to place the order and assured me I would be credited the difference after a short e-mail. Well it's been 2 weeks and...”

“5 star service and selection. When it's dark, cold and rainy there was no light in the house due to an electrical surge and I ordered on here and got the bulbs practically the next day and the price was much cheaper than home depot. ”

“Great White Web solutions was AWESOME! I placed an order for a website and was immediately contacted by Customer Service for details on what I wanted. The first draft came very quickly and I was very pleased with what I saw. They obviously understood what I wanted and produced it. The final website was done before the time promised and I am thrilled! I would definitely recommend them for websites and hosting! ”

“This guy is great! They really know what they are doing. Fast shipping, really good customer service. I would definitely recommend this one. ”

“Beware of this merchant.

There are really no scenarios under which anyone should purchase from AJ Madison. They do not work with the customer to make sure you are satisfied, instead there is blame and threats of taped calls that place all ordering mistakes solely at the customer’s feet. They rely on offensive measures because they are at fault and are defensive about it.

In April, I called to inquire about ACs, and the salesman (Al) was very affable. I didn’t care about cost; I just wa...”

“They claim to be a JBL dealer.. they are not! I ordered JBL speakers through them and was told to wait 2 to 3 weeks for a shipping date and when I called several weeks later they said to wait at least 3 more weeks but it didn't look good because JBL had shipping problems. BS!”

“I ordered 40 units of a particular item, and I expect them to arrive today on 5-20-13. In the past there has been no problem with AVAlive shipments. Their website is clear and easy to order from.”

“I find Knitpicks to give the best customer service. I have had a problem with a broken knitting needle and they replaced it with no problems. They deliver orders in a timely manner as well.”