Health, Fitness, Beauty and Miscellaneous

“A friend of mine orders from here all the time and recommended it to me because of the prices. I had an issue with one of the products and when I notified Vitacost they gave me the option of a refund or the same item free within a matter of days. I will definitely be ordering from here again.”

Automotive

“DO NOT BUY FROM THESE GUYS!

They sent the me wrong part and then refused to take it back because I didn't have the "original cardboard box" that it came in.

Horrible customer service and don't even try to actually talk to them in person over the phone. They will have you on hold FOREVER.

I tried to reason with them and have them send me the correct part and use that cardboard box, but they refused.

”

Computer Hardware & Software and Consumer Electronics

“I am happy with all aspects dealt with so far”

Apparel & Jewelry and Health, Fitness, Beauty

“Very bad experience.
(1)I put first order with one item at Feb 6,2012 and it was delivered at Feb 10,2012.That's good.
(2)I put second order with 6 items at Feb 7,2012 for Valentine times and thought it would like the first order,delivered at Feb 11,2012(one day late than the first order).No, you are wrong.The UPS shipping label is just been created at Feb 11,2012 .When they can be delivered,I do not know yet.
(3)I sent multiple emails to the cs@6pm.com and ask them to ship my order in one packa...”

Computer Hardware & Software, Consumer Electronics, and Office Furniture, Machines, Supplies

“I ORDERED A TV, ETC. WANTED TO ORDER INK FOR MY CANNON FAX/PHONE L75 SO I WOULD ONLY HAVE ONE SHIPPING. MAYBE YOU CAN LISTEN TO THE CALL. HE WAS IN SUCH A HURRY TO GET RID OF ME, I COULD NOT EVEN TELL HIM ABOUT OTHER THINGS I WANTED TO ORDER.
WANTED A WALL MOUNT FOR THE TV
INK FOR MY PRINTER
I REALIZE YOU PUT YOUR PEOPLE UNDER PRESSURE. HOPE HE WAS NOT WORKING FROM HOME.
ALSO THE REBATES SUCKS WHEN YOU HAVE TO DO THEM BY MAIL. I GOT THE FORM, $5 YOU GET IT BACK IN A COUPLE OF DAYS, AFT...”

Tools & Machinery, Miscellaneous, and Sports & Outdoors

“The price was very good I compared your price to others you were less a lot less. Shipping was cheaper and I got the item really fast I will recommend you to everyone I know and i'll do all my knife purchases with You.
Thank You
Sam”

Health, Fitness, Beauty and Miscellaneous

“First Order ever with VitaCost! Blown away by the selection and SAVINGS! Crazy the discount prices compared to our local Hi-Jack prices! Just completed out second order, and with an even deeper discount. Thanks VitaCost, you now have our business. ”

Health, Fitness, Beauty and Miscellaneous

“I am always pleased to receive my order from Vitacost. The delivery is prompt and accurate so I have the products almost immediately for our use.
A great way to shop! ”

Pets

“My 2-year-old Lab loves it! Unfortunately she finishes it in a few minutes and is back for more. I bought the braided one hoping it would last 3 times as long as the singles, but no such luck! ”

Miscellaneous and Home & Garden

“They told me seven days for delivery (I live as far from pictureframes.com as you can and still be in the lower 48, and they got it to me in five. Condition was perfect, all cuts were precise. Couldn't be happier.”

Tools & Machinery, Home & Garden, and Office Furniture, Machines, Supplies

“Good service! I will order again soon.”

Miscellaneous

“The Mardi Gras Spot on-line ordering system was very easy to use.
I selected by items from the catalog and paid without any problems.
Picking up in the store was very convenient and my order was ready when promised. ”